Sustainable Straw samples!

When will my order ship?  When can I expect to receive it?

You can trust that your order will be processed quickly and delivered safely. Orders placed before 1:00pm PST, will ship out that same day via UPS or FedEx.  During checkout, you will have the option to choose your preferred shipping method and will see the associated price (i.e. Next Day, 2 Day, Ground, etc.).  Your expected delivery date will display next to your selected ship method.

How is shipping calculated?

• Shipping charges are calculated using the total weight of your order and the distance to destination. UPS and FedEx have minimum weight charges.

• For small orders you will notice that adding more items to your shopping cart does not increase your shipping.

• For full pallet orders (typically 30 or more cases), we can provide a freight quote for a common carrier. Contact us at 800-874-2587.

Where do you ship?

We accept orders online for shipping to anywhere in the US and Canada. For other international locations, please contact us at 800-874-2587.

Do you ship via US Mail (USPS)?

We do not ship via US Mail.

Can I pick-up my order?

Yes! Here is how it works…

• Complete your order and pay the shipping charges online

• Email your order confirmation # with “Pick Up” in the subject line to info@pickonus.com

• Your shipping charges will be refunded

• Your order will be held at our front office, ready for pick-up, after 2:00pm, on the same business day that your order was placed.  Our offices are located at 3620 Corporate View – Vista, CA 92081