If you’ve landed here then you must have questions. And the good news is that we’ve got lots of answers! 

We’re committed to helping you build your brand with the right eco-friendly restaurant and catering supplies that you need, when you need them. 

Our order cut off time is 1pm PST.  We ship M-F from our warehouse in Vista, CA. and can accommodate Next Day delivery requests.  

We are available by phone, email, and online chat. 

Not sure what where to start?  Please read below for some guidance. 

General Questions on Products, Pricing, and Availability: 

If you need guidance on finding the right items for your restaurant, event, or a solution within your budget, we have a dedicated team of service professionals ready to help you. To reach a real person, please call us at 760.597.0276 or if you prefer email, you can send us a note at info@pickonus.com  

Our service team can answer questions and direct you to any of our bamboo tableware, toothpicks, plates, utensil sets, to-go containers, or another eco-friendly disposable solution. 

Questions on Ecommerce Purchases:  

If you’ve recently purchased an item online and would like customer service assistance to either exchange or return it. Please visit our delivery & returns page for more information. <<here.>>

Alternatively, If you’d like to chat with someone live, you have the option of using our online chat box which is active and manned by our team in San Diego during normal business hours. You can also email our ecommerce store manager alex@pickonus.com or give us a call at 760.597.0276. 

Questions on Custom Logo Products: 

If you’re interested in purchasing custom wood and bamboo products with your logo, we have a team of dedicated art & design professionals ready to assist you.  For information, pricing, and samples of custom toothpicks, skewers, drink stirrers, charcuterie boards, napkins, cups  etc. you can email our custom products leader alex@pickonus.com for more information or visit our <<custom design store>> on the website to start designing now. 

TO PLACE AN ORDER: 

To Place an Order As an Existing Customer:   

If you’re an existing customer, thank you for coming back! We wouldn’t be here if it wasn’t for you. Please send purchase orders to info@pickonus.com, or call customer service 760-597-0276 M-F 8 a.m. to 4:30 pm PST. Alternatively, you can use our website and checkout with a credit card.

TO SETUP AN ACCOUNT: 

Wholesale Account Set Up: 

We are pleased to serve some of the country’s top hotel and restaurant chains. We make finding the eco-friendly restaurant supplies you need easy. It’s our policy to save you time and money by providing you with your invoice and shipping confirmation within 24 hours of placing your order. Also, you shouldn’t have to stress about whether or not your products will arrive on time. All orders placed by 1pm ship the same day. 

To set up a terms account please fill out this form or contact 760.597.0276 M-F 8 a.m. to 4:30 pm PST. 

Large National Accounts:

Not only do we serve some of the largest and most well known hotel and restaurant chains, we are also lucky enough to supply stadiums, airlines, cruise lines, and other large travel & entertainment venues with the eco-friendly disposables that they need to delight their guests.  If you’d like more information on large wholesale orders we’d love to chat with you. Please contact  Aaron Motola at 760.597.0276 or via email at aaron@pickonus.com

For all other Inquiries, please use the form below to contact us and we’ll get back during regular business hours M-F 8 a.m. to 4:30 pm PST

 

hello@pickonus.com                                Address: 

 Local: 760.597.0276                                         Pick on Us 

    Toll Free: 800.874.2587                          3260 Corporate View

    Fax: 760.597.0394                                       Vista, CA  92081

 

 

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