It’s hard to believe it’s time for Issue #2 of our Pick On Us quarterly newsletter. Much has happened since we last connected in March. We were thrilled to exhibit at the NRA (restaurant) Show in Chicago and the Fancy Food Show in New York. Beyond showing and receiving feedback on our customized skewers and logo toothpick packets, it was great to meet face to face with many of our longtime customers and learn about the unique challenges and needs of their businesses.
In this issue I’m excited to introduce Flexsil-Lid (new product) and an outstanding teammate, Lynda Morris. Have a safe and relaxing Labor Day weekend (hopefully without too much labor.)
Changes we think you’ll like…
Our recent switch to UPS has lowered shipping rates and increased visibility and tracking. “UPS My Choice” lets you choose to receive an email or text when a Pick On Us delivery is about to arrive. This streamlined approach boosts speed and efficiency – two of our favorite things! The service is free and requires a onetime sign up which takes less than 3min to complete. (learn more)
Expect an improved Pick On Us website in September! Easy navigation and a speedier check out is our goal. Please let us know how you like it and how else we can enhance your experience.
We hear you!
Based on your valuable feedback, we’re working to decrease the lead-time for personalized picks and provide a sample you can see, feel, and test with food. I’ll be tackling this issue during my November trip to China.
New Products in the warehouse ….Pick On Us Distributes Flexsil-Lid
This revolutionary, reusable lid is all the rage for its cost-cutting, waste-reducing qualities. Available in 6 sizes for standard kitchen pans, it’s a freezer, oven, and dishwasher-safe solution for food prep and storage. Watch a short video clip.
“Hello, this is Lynda!”
If you’ve called Pick On Us, you’ve probably met our customer service pro Lynda Morris.
Always friendly and energetic, our New Jersey native answers any product question and keeps projects moving. She especially enjoys product personalization and helping customers with their art work. She’s a great resource and a terrific brand ambassador.
Customized toothpick packet. “I get so many calls from customers who just love them and are so happy with the end result.”
New products, a new web site, and greater visibility at trade shows.
“I’ve known about Pick On Us’ potential for a long time. As we get out there and tell our story to more and more people, the response is amazing. It’s definitely having an impact on sales, and there’s much more to come!”
Hiking local trails with Maxwell, her border collie lab.